Privacy Policy

Last updated: 12 November 2026

Jellavio is a Jellyfin client for iPhone, iPad, Mac, and Apple TV, developed by Emre Durukan. It plays movies and series from a Jellyfin server you choose. Jellavio does not provide a catalog, and it is not affiliated with the Jellyfin project.

Summary

Jellavio does not collect personal data for its own service. There is no Jellavio account, advertising, analytics SDK, tracking, or automatic diagnostic upload. Your library stays on the Jellyfin server you connect to. Purchases are processed by Apple.

Your Jellyfin server

Sign-in, library browsing, playback, search, favorites, watched state, and progress reporting are sent only to the server address you enter. That server receives your username and password when you sign in, your access token on later requests, and playback progress. How the server stores that data is decided by whoever runs it. Jellavio does not route these requests through its own servers.

Remote servers require HTTPS. HTTP is offered only for a local address, and only after you confirm it. A local server may require the local network permission in Apple device Settings.

Quick Connect, when the server supports it, shows a code you approve on the server. The password is not saved. The access token, server address, server name, user id, and username are stored together in the device Keychain. That item is limited to this device, is available when the device is unlocked, and is not included in iCloud Keychain.

On this device

Playback preferences, such as default video quality and whether the next episode plays automatically, are stored in the app’s local settings. Local playback positions used while offline are stored on the device.

Jellavio Pro downloads are saved on the device and marked so they are excluded from backup. A download keeps the original file. Jellavio downloads MP4 files with H.264 video and AAC audio when your server account is allowed to download them. Downloads do not use cellular, expensive, or constrained network connections.

The app checks available disk space before a download. It does not read your contacts, photos, microphone, or advertising identifier.

Purchases

Jellavio Pro is a one-time in-app purchase sold through the App Store, with Family Sharing. Apple processes the payment. Jellavio does not receive your payment card or Apple Account details. Pro belongs to the Apple Account, not to a Jellyfin user. See Apple’s Privacy Policy.

Diagnostics

The app does not upload crash reports or analytics. System logs may record an error category, such as a download failure code, on the device. Those logs are not sent to the developer.

Removing an account

Settings → Sign out, or Remove account, deletes that account’s saved session, downloads, and local playback positions from this device. Other saved accounts stay. Files on your Jellyfin server are not deleted. An App Store purchase remains available to restore.

Children

Jellavio is a client for a media server you administer. It is not directed at children, and it does not collect personal data for its own service.

Changes and contact

If this policy changes, the new version will be published on this page with a new date. Questions: durukan.emre93@gmail.com.